top of page
iStock-1447085605.jpg

Smarter Conversations. Exceptional Experiences.

Kore.ai makes every interaction count.
Seamless conversations. Automated workflows. Exceptional experiences—for customers, agents, and employees.

It’s not just AI; it’s a whole new way to connect.

Conversations Are Complex

Traditional analytics miss what matters most.
Hidden cues, subtle emotions, compliance risks—all lost in the noise.


The result? Frustrated customers. Disengaged agents. Revenue slipping away.

Solutions

Kore.ai Makes Them Effortless.

With an AI-first platform, Kore.ai automates, augments, and optimises every conversation—delivering smarter support, happier customers, and significant cost savings.

Embed AI where the value is

Drive value for Work, Process, and Service today and tomorrow as your AI needs expand

ffddf1_f965afbbd451403a8dd48160d8796b55~mv2.avif

AI for Work

Empower every employee to work faster and smarter.

  • Powerful workspace search

​​

  • Pre-built AI agents

​​

  • No-code tools for custom agents

​​

  • Universal workspace & agent orchestration

AI for Process

Improve operational efficiency and outcomes, scale domain expertise.

  • Powerful workspace search

​

  • Pre-built AI agents

​

  • No-code tools for custom agents

​

  • Universal workspace & agent orchestration

ffddf1_14a3480b6be5461f9ea8e2be2575eb2b~mv2.avif

AI for Service

Empower every employee to work faster and smarter.

  • No-code tools to build conversational AI agents

​

  • Pre-built agents for key industries

​

  • AI support for service reps

​

  • AI contact centre for human assisted handoffs

Explore

Prebuilt Industry AI Solutions

ffddf1_f1b5cc9d1ee94816a11849c9190280cc~mv2.avif

HealthAssist – Conversational Healthcare Assistant

Deliver HIPAA-compliant, AI-powered healthcare support.

  • Virtual assistants for patients, providers, and caregivers.

  • Integration with EHR systems and healthcare workflows.

  • Scalable, customisable solutions for diverse use cases.

ffddf1_0326cf48867c4a8d812c52896f90ba58~mv2.avif

IT Assist – AI-Powered IT Support 

Streamline IT service management and automate employee support.

  • 150+ pre-built IT use cases for instant deployment.

  • Intelligent ticketing, knowledge AI, and self-service options.

  • Integration with ServiceNow, Jira, and other ITSM tools.

Search AI  – Conversational Search Assistant

Combine search and conversation for hyper-relevant results.

  • Context-aware search with AI-powered recommendations.

  • Supports structured and unstructured data sources.

  • No-code setup with intelligent analytics and reporting.

ffddf1_e682d2b069e74be6afaa253dbc42f08d~mv2.avif

BankAssist – Conversational Banking Assistant

Enhance banking experiences with 250+ pre-built use cases.

  • Conversational IVR with secure, personalised support.

  • Core banking integrations for seamless workflows.

  • Multilingual and omnichannel compatibility.

Experience Optimisation (XO) Platform

Design, deploy, and manage intelligent virtual assistants with low code simplicity.

  • Drag-and-drop conversation designer.

  • Multi-model NLP and AI transparency for precise interactions.

  • Supports 40+ voice and digital channels in 100+ languages.

ffddf1_4a0b7724c6d1494eb0ff9bcbc2785557~mv2.avif

AgentAssist – Empower Agents in Real-Time

Provide agents with AI-driven insights, guidance, and automated assistance.

  • Proactive response suggestions and next-best actions.

  • Real-time knowledge base integration.

  • Automated post and pre call summaries and sentiment analysis.

Ready to Optimise Every Conversation?

Experience the power of Kore.ai’s AI-first platform and elevate customer, agent, and employee experiences.

Abstract Background

Industries

Discover how organisations of all sizes use Kore.ai

Banking & Financial Services

Fraud prevention, loan servicing, and conversational banking.

Healthcare

Patient scheduling, insurance claims, and virtual health assistance. 

Retail & E-Commerce

Personalised shopping, order tracking, and returns management.

Telecommunications

Customer support, billing inquiries, and network troubleshooting. 

GET IN TOUCH

​

Tel. +27 010 035 0909


info@tforge.co.za

 

Building 14, Ground Floor, Woodlands Office Park, 20 Woodlands Dr, Woodmead, Sandton, 2128

SOLUTIONS

​

​Kore.AI

OmniSense

ASR+

OnviSource

RouteSense

ContactSense

​

FOLLOW US​



Linkedin

OPENING HOURS

​

Mon - Fri: 8am - 5pm


Saturday: Closed
Sunday: Closed

​

24/7 Support For All Customers.

© 2025 TForge Pty Ltd. All Rights Reserved.

bottom of page